Your 2024 IT Project management mantra: start with the end user in mind
It was Steven Covey who coined the phrase “begin with the end in mind” in his book The 7 Habits of Highly Effective People. I’ve always loved that simple idea – have clarity about what the outcome must look like before beginning any endeavour.
In IT Project Management, as tech advances exponentially, it’s important that we take a leaf out of Covey’s book – and start every IT project with the END USER in mind.
Over the years, I have seen project teams asked to do it the other way around, to crowbar a new technology into their organisation’s operations, to be “of the moment”, ahead of the curve, cutting edge. It rarely ended well.
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